Servicing the Communities of Barrie and Angus, Ontario since 1990
Phone: 705.734.3340
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Client Testimonials
Ethical Code of Conduct
Client Feedback
Were you greeted in a warm/caring manner by our reception staff?
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Satisfied
Not Satisfied
Not Applicable
Were our reception staff helpful in dealing with your concerns?
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Not Satisfied
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Were you given clear, concise information by reception staff?
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Did our reception staff make every effort to accommodate your needs when booking appointments?
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Not Satisfied
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Were you treated in a pleasant/caring manner by your therapist(s)?
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Satisfied
Not Satisfied
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Were you treated with respect and professionalism by your therapist(s)?
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Satisfied
Not Satisfied
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Was your therapist(s) punctual?
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Satisfied
Not Satisfied
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Did you receive adequate education on your injury and recovery process and a home exercises program from your therapist(s)?
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Satisfied
Not Satisfied
Not Applicable
Were you involved in your rehabilitation process to your satisfaction (ie. setting goals, status changes, etc.)?
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Satisfied
Not Satisfied
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Did you meet your personal goals?
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Satisfied
Not Satisfied
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Were you satisfied with the clinic facilities (space, cleanliness, hours, etc.)?
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Satisfied
Not Satisfied
Not Applicable
Were you satisfied with the length of time to recovery?
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Satisfied
Not Satisfied
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Were you satisfied with the length of time to get in for an assessment?
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Satisfied
Not Satisfied
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How long did it take for you to get in?
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0-2 days
3-5 days
6-7 days
8+ days
1. Which clinic(s) did you attend?
Huronia
Wellington
Angus
2. What type of service(s) did you receive?
Physiotherapy
Athletic Therapy
Massage Therapy
Chiropractic
Psychology
Orthopedic Consultation
Biodex
Occupational Therapy
Radial Shockwave Therapy
Dietician
Acupuncture
3. Therapists name(s):
4. Did you benefit from therapy?
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Total Recovery
Significant Recovery
Some Improvement
No Improvement
5. Were you able to return to a pre-injury lifestyle? (sport, work, general)
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Full
Partial
None
6. What did you like about our clinic?
7. Where could we improve?
8. Would you return to the facility or refer a friend or family member to us?
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Yes
No
If no, why not?
9. Would you return to your therapist or refer a friend or family member to your therapist?
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Yes
No
If no, why not?
10. Other Comments
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